Link audits

Unnatural Links Penalty: How to Diagnose, Fix and Recover from a Manual Action

Got an unnatural links penalty? Learn inbound vs outbound manual actions, manual vs algorithmic hits, recovery steps and a reconsideration template.

HCHrefClub EditorialUpdated 10 min read

Key takeaways

  • An “unnatural links penalty” usually means a manual action in Search Console: either “Unnatural links to your site” (inbound) or “Unnatural links from your site” (outbound).
  • A manual action is applied by a Google reviewer, appears in the Manual actions report and can be lifted with a reconsideration request. Algorithmic devaluation has no notice and no request.
  • Inbound recovery means finding the manipulative links, getting as many removed as you can, disavowing the rest and documenting every step.
  • Outbound recovery is simpler: remove paid or traded links from your site or mark them rel="sponsored" or rel="nofollow".
  • A good reconsideration request explains the cause, the cleanup and what you've changed so it won't happen again. Rankings may not fully return, because the removed links no longer count.
On this page

An unnatural links penalty is the common name for a Google manual action applied because a site is part of a link scheme. It shows up in Search Console as one of two notices: Unnatural links to your site, when Google has found manipulative links pointing at you, or Unnatural links from your site, when your site is selling or trading links to others. A Google reviewer applied it, so a reviewer has to lift it, after you fix the problem and file a reconsideration request.

Recovery follows the same pattern every time: confirm which action you have, find the links responsible, remove what you can, disavow the rest (for inbound links), document all of it, and explain it honestly in your request. The work is tedious but predictable, and most sites that do it thoroughly get the action lifted.

If you don't have a notice and your rankings simply dropped, you're probably not dealing with a manual action at all. This guide covers how to tell the difference, how to recover from each type of manual action, a reconsideration request template you can adapt, and what to expect afterward.

Definition

An unnatural links penalty is a manual action Google applies when a reviewer determines that a site is participating in link schemes, either by receiving links intended to manipulate rankings or by placing such links on its own pages. It's reported in Search Console's Manual actions report and is lifted through a reconsideration request.

Google's spam policies describe the behavior behind it as link spam: buying or selling links that pass ranking credit, excessive link exchanges, large-scale guest posting campaigns with keyword-rich anchors and automated link building. A manual action is what happens when that behavior is clear enough for a human reviewer to act on.

The word “penalty” is SEO shorthand. Google calls it a manual action, and it's distinct from the far more common situation where Google's systems simply ignore spammy links without telling anyone.

Inbound vs outbound manual actions

The two notices look similar but describe different problems and need different fixes:

Unnatural links to your siteUnnatural links from your site
DirectionInbound: links pointing at youOutbound: links your site gives to others
Typical causeBought links, PBNs, large-scale exchanges, keyword-rich guest post campaignsSelling followed links, sponsored posts without qualifiers, link exchanges at scale
Who controls the fixMostly other site owners; you can request removal and disavowYou. The links are on your own pages
Main fixRemove what you can, disavow the restRemove the links or add rel="sponsored" / rel="nofollow"
DifficultyHigh: slow outreach, many domainsLower: a site-wide edit, often done in days
What you prove in the requestRemoval attempts, disavow file, an end to link buyingThat paid or traded links are gone or qualified, and a policy going forward

Some sites receive both, typically when they've been buying links and also selling placements on their own blog. Fix both before you submit, and address both in the same honest explanation.

Manual action vs algorithmic devaluation

Most link problems never produce a manual action. Google says its systems, including SpamBrain, detect and neutralize many spammy links automatically. Since Google folded its Penguin link-spam system into the core algorithm in 2016, the default response to link spam has been to devalue the links rather than demote the whole site. The effect is that links stop helping, quietly.

Manual actionAlgorithmic devaluation
Applied byA Google reviewerAutomated systems
NotificationYes: Manual actions report, plus a Search Console messageNone
Typical effectRanking demotion of affected pages or the whole siteLinks ignored, so rankings they supported fade
Can you file a reconsideration request?Yes, after fixing the issueNo; there's nothing to request
Is disavowing needed?For inbound actions, usually yes for what you can't removeRarely; ignored links already don't count
How recovery looksAction lifted after a successful reviewGradual, as you earn links that do count

How to tell which one you have

  1. 1

    Check the Manual actions report

    Search Console → Security & Manual Actions → Manual actions. “No issues detected” means no manual action, full stop.
  2. 2

    Line up the timing

    Compare the date your traffic dropped with any message in Search Console and with announced Google updates. A drop that coincides with a core update is usually about content and relevance, not links.
  3. 3

    Look at which pages fell

    If the pages that lost rankings are the ones you built links to, with the same keyword anchors, devalued links are a likely factor.
  4. 4

    Rule out technical causes

    Check indexing, redirects, robots.txt and canonical tags on the affected pages before blaming links. Our indexability checker does this for any URL.

No notice? Don't file a reconsideration request

Reconsideration requests are only for manual actions. If you have no action, the useful work is reviewing your link history, stopping any manipulative link building, and earning links that hold up. Our guide to toxic backlinks explains when a disavow is worth it without a manual action (rarely).

How to read the notice

Before you touch a single link, read the manual action carefully. It tells you more than people expect:

  • The type. “To your site” or “from your site” decides your whole plan.
  • The scope. The report indicates whether the action affects the whole site or only part of it. A partial action can mean Google is already discounting some links rather than demoting everything.
  • Example links. Notices and rejection responses sometimes include sample URLs. Treat them as examples of a pattern, not a complete list. Find every link that shares the pattern.
  • The date. It tells you which campaigns were live at the time and narrows down where to look.

Stop all link buying now

If any paid links, exchanges or network placements are still being built, by you or an agency, stop them before you start cleanup. A reconsideration request filed while new manipulative links are appearing is very likely to fail.

Recovering from “unnatural links to your site”

Inbound recovery is where most of the work is. Google expects to see a real effort to get manipulative links removed, with disavowing as the backstop. Plan for several weeks.

  1. 1

    Collect every link you can

    Export links from Search Console (Links → Export external links, both the sample and latest links) and Bing Webmaster Tools, and add a third-party index if you have one. Our guide on how to check backlinks covers each source.
  2. 2

    Reconstruct your link-building history

    Gather invoices, agency reports, marketplace orders and exchange agreements. Past campaigns are the fastest route to the links that caused the action.
  3. 3

    Work by referring domain

    Group links by domain and classify each domain: natural, irrelevant but harmless, or manipulative. One network site might link to you from hundreds of pages.
  4. 4

    Look for the patterns Google flagged

    Clusters of exact-match commercial anchors, sitewide footer links, network sites, sponsored posts without qualifiers, swap partners. Running your anchors through an anchor text analyzer usually surfaces past campaigns quickly.
  5. 5

    Request removals

    Contact each manipulative domain from an address on your own domain. Ask for removal, or for rel="nofollow"/"sponsored" if they prefer to keep the mention. Follow up once.
  6. 6

    Log every attempt

    Record the domain, example URL, contact method, dates and outcome. This spreadsheet is your evidence.
  7. 7

    Disavow what remains

    Add every manipulative domain you couldn't get removed to your disavow file, usually with domain: lines, and upload it before you file the request.
Cleanup log: suggested spreadsheet columns
Domain | Example URL | Anchor | Link type | Campaign / source |
Contact used | 1st request (date) | Follow-up (date) | Response |
Outcome (removed / nofollowed / disavowed / natural - kept) | Notes

What reviewers look for

  • Most manipulative links removed or qualified
  • A disavow file covering the rest, by domain
  • A clear, shareable log of outreach attempts
  • An honest account of how the links were built
  • Evidence the practice has stopped

What gets requests rejected

  • Disavowing everything without trying to remove anything
  • Sample links from the notice still live and not disavowed
  • New paid links appearing during cleanup
  • Vague explanations or blaming an unnamed “SEO company”
  • Disavowing by URL when the whole domain is a network

For the exact disavow format and how to upload the file, see the disavow sections of our toxic backlinks guide, or build the file with the tool below.

Recovering from “unnatural links from your site”

An outbound action means Google believes your site sells or trades links that pass ranking credit. You control every link involved, so recovery is faster.

  1. 1

    Find every paid or traded outbound link

    Crawl your site and export external links. Prioritize sponsored posts, guest posts you accepted for payment, link pages, sitewide footer and sidebar links, and any post written around a commercial link.
  2. 2

    Remove or qualify them

    Delete links that only exist because of payment or a trade. For legitimate sponsorships, affiliate links and ads, add rel="sponsored" (or rel="nofollow").
  3. 3

    Remove link pages

    Delete or rebuild “partners,” “resources” or “friends” pages that exist mainly to hold exchanged links.
  4. 4

    Set a policy going forward

    Publish a clear sponsored content policy and make qualifying paid links part of your publishing checklist. Mention it in your request.
  5. 5

    File the request

    Explain what you sold or traded, what you removed or qualified, how many links were affected and the policy that prevents it happening again.

If your outbound links came from link swaps, our guides to reciprocal links and link exchanges explain where Google draws the line, so you can keep genuine partner links while removing trades.

Reconsideration request template

In the Manual actions report, open the action and choose Request review. Reviewers want three things: what happened, what you did about it, and why it won't happen again. Be specific, factual and brief. Adapt this template:

Reconsideration request: unnatural links to your site
We received a manual action for unnatural links to [domain] on
[date]. Thank you for flagging it.

What happened
Between [start] and [end], [we / an agency we hired] built links
to our site through [paid guest posts / a private blog network /
link exchanges / sitewide sponsorship links]. These links were
created to influence rankings and we understand they violate
Google's spam policies.

What we've done
- Collected links from Search Console, Bing Webmaster Tools and
  [other index], and reviewed [number] referring domains.
- Identified [number] domains with manipulative links.
- Contacted every one we could reach, up to twice, between
  [date] and [date]. [number] removed the links and [number]
  added rel="nofollow" or rel="sponsored".
- Disavowed the remaining [number] domains at domain level,
  uploaded on [date].
- Our full cleanup log, including contact dates and outcomes:
  [link to a viewable spreadsheet]

What we've changed
- We have ended our contract with [agency] / stopped all paid
  link building as of [date].
- All link building now goes through [person/role], and we no
  longer buy links that pass ranking credit or exchange links
  at scale.

We'd be grateful if you would review our site again.
[name], [role], [company]

Before you click Request review

0/7

Google says reviews can take days to weeks, and you'll get the result in Search Console. If the request is rejected, the response may include more example links. Treat them as evidence of a pattern you missed, go back through your data, and resubmit with an updated log.

After the manual action is lifted

Expect a recovery in visibility, but not always a full return to your old rankings. If those positions depended on the links you removed, they were borrowed. Lifting the action removes the demotion; it doesn't replace the value those links were providing.

  • Keep your disavow file. Don't delete it after the action is lifted. Add to it only when you find links tied to the same past campaigns.
  • Audit regularly. A quarterly backlink audit catches leftover campaign links and new problems early.
  • Avoid the patterns that caused it. No paid followed links, no network placements, no swap programs, no keyword-stuffed anchors. If you used a network before, our guide to PBN links will help you recognize one next time.
  • Rebuild with relevant, editorial links. Links from sites in your niche, inside real content, with natural anchors, earned at a steady pace.

HrefClub is built around that last point. Members request links with credits; a matching algorithm assigns at random which niche-relevant member site places each one, inside real content, with one member link per page and keyword-heavy anchors limited. Link farms and sites that sell links can't host. It's not a guarantee, and nothing in link building is, but it's designed to avoid the exact patterns that lead to manual actions.

Frequently asked questions

Open Google Search Console and go to Security & Manual Actions → Manual actions. If a reviewer has applied a manual action, it's listed there with its type, such as “Unnatural links to your site.” If the report says no issues were detected, you don't have a manual action, though your links may still be devalued algorithmically.

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